Department of Computer Science and Engineering of Pavai College of Technology has organized a webinar on “Salesforce-Customer Relationship Management” on 03.09.2022. The Guest speaker was Pavai College of Technology, CSE Department Alumini Mr.R.Sudharsanan, Software Engineering, Sedin Technologies, Chennai.
Customer Relationship Management is the Technology for Managing a Company’s relationships and interactions with all Customers. The goal of CRM is to improve business relationships.Business Lifecycle includes Marketing, Sales,Digital Marketing and Customer Service.More than 1,50,000 companies using Salesforce-Customer Relationship Management.Top Companies recruiting Salesforce developers are IBM,Accenture, TCS, Coginizant, Capgemini, Tech Mahindra etc.The Software Required to work in sales force are HTML,CSS, Javascript, SOQL, Apex and Object Oriented Programming.